Privacy Notice

Information We Receive

Depending on how you interact with us, this may include:

• Your name, email address, learning-product interest, and question when you use the admissions form.
• Your email address, selected workshop, coupon-delivery status, limited campaign labels, and optional marketing choice when you request a workshop coupon. Coupon email addresses are encrypted in our application database; a keyed one-way value is used to prevent duplicate requests.
• Scheduling details you choose to provide when booking through Calendly.
• Enrollment and payment information you provide directly to Teachable.
• When first-party website analytics is enabled, randomly generated browser, session, page-view, and event identifiers; the page path without its query; the referring site's hostname; a broad viewport-size class; timestamps; and page-view or engagement actions, such as time and scroll-depth milestones.
• Active viewing time and elapsed open time for each page; time attributed to the main visible, labeled section; maximum scroll depth; and visibility, inactivity, and page-leaving signals. Authorized administrators can review these linked events as a session timeline. We do not record your screen, mouse coordinates, keystrokes, or form contents.
• Approximate country, device category, and browser family derived on our server from the request. Country lookup uses a local database; visitor IP addresses are not sent to a third-party geolocation service or stored in the analytics database.
• When relevant, stable labels for a checkout-link or admissions-link click. We do not collect the link's text, a page selector, the destination's full URL, or any admissions-form values through first-party analytics.
• When first-party analytics is enabled, allowlisted UTM campaign labels from the current page URL may accompany its events. The full query string and fbclid are never sent to our first-party analytics endpoint.
• When you opt in to Marketing, campaign parameters and click identifiers may also be saved in browser session storage and passed to a verified Teachable checkout. This checkout attribution storage and link decoration are not enabled by the first-party analytics default.

First-party analytics uses a browser identifier in local storage and a session identifier in session storage to connect activity across pages and visits. The backend stores hashed versions of those browser and session identifiers, alongside linked event records. This is pseudonymous measurement, not anonymous aggregate-only counting. Our analytics database does not store raw IP addresses or user-agent strings.

Server operational and security logs are separate from the analytics database. They may contain IP addresses, request URLs, and user-agent information needed to operate and protect the website.

How We Use It

We use information to answer enquiries, arrange requested conversations, support enrollment and learning-product delivery, deliver requested workshop coupons, understand how the website is used, measure campaigns, and protect our services from misuse. Requesting a coupon sends the requested service email; it does not enroll you in promotional email unless you select the separate optional marketing checkbox.

The admissions form is for questions only. Please do not put payment-card information, account passwords, health details, or other sensitive personal information in your message.

Service Providers

TechMentor Pro uses service providers to operate parts of the learner journey. Zoho Forms processes admissions form submissions, Zoho Mail delivers requested coupon emails, Calendly manages requested appointments, and Teachable handles course access, coupons, and checkout. TechMentor Pro's first-party analytics endpoint measures website use. Google Analytics is a separate, opt-in service; Meta Pixel and TikTok Pixel load only when you opt in to Marketing.

When you use those services, they may also process information under their own privacy terms and technical settings.

Analytics and Marketing Choices

From September 9, 2026, “Website Analytics” (our first-party measurement) is enabled by default unless you opt out. It helps us understand page journeys, engagement, and interest in our learning products. Active time excludes hidden or unfocused tabs and pauses after 60 seconds without interaction. Section timing is approximate, and page-leaving signals do not prove that a visitor exited the website. These measurements do not recover past visits. There is no automatic choices popup. You can turn this measurement off at any time using the button below or “Privacy & Analytics Choices” in the footer.

Google Analytics and Marketing remain separate opt-in choices; their scripts do not load merely because first-party analytics is enabled. We honor saved choices, including refusals made before this update, rather than resetting them to the new default.

This Privacy Notice page does not record page views, reading time, scrolling, checkout intent, or admissions-link behavior. If your browser sends Global Privacy Control or Do Not Track, first-party analytics, Google Analytics, and Marketing remain off, overriding the default and any saved choice.

Turning first-party analytics off stops new first-party events and removes the website's stored browser and session identifiers. Turning Google Analytics off tells its initialized tag to stop analytics tracking. Turning Marketing off tells initialized marketing tags to stop tracking, removes stored checkout attribution, and restores undecorated checkout links.

Retention and Your Choices

We keep enquiry and business records for as long as reasonably needed to respond, operate our learning products, maintain appropriate records, and meet applicable obligations. Depending on where you live, you may have rights relating to your personal information.

Workshop coupon requests are kept for up to 180 days for delivery support, fraud prevention, and campaign measurement. An optional marketing choice is recorded separately and does not turn a coupon-only request into marketing consent. You can ask us to delete a coupon request at any time.

First-party raw analytics events and session summaries are kept for up to 90 days. The pseudonymous visitor record derived from the random browser identifier is kept for up to 180 days from its latest activity. These records are removed by scheduled retention pruning; no separate long-term aggregate record is created by this analytics feature.

A restricted pre-migration recovery snapshot may temporarily contain the same analytics records for up to approximately 25 additional hours. These snapshots are used only for service recovery, are not used for reporting, and are removed by an automated half-hourly retention job.

Opting out of first-party analytics clears TechMentor Pro's browser and session identifiers immediately and stops new first-party collection. Your saved refusal remains so future visits can respect it. First-party records already received remain until the retention periods above unless an applicable deletion request is processed. You can ask us to review, correct, or delete information you previously submitted; we may need enough information to verify and process your request.

Contact Us About Privacy

Email info@techmentorpro.net with “Privacy” in the subject line. We may update this notice as our website, services, or providers change.